Privacy Policy

Privacy Policy

At Oasis Bites, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with a seamless shopping experience:

  • Personal Information: When you register an account or make a purchase, we may collect your name, email address, phone number, shipping and billing addresses, and payment details.
  • Non-Personal Information: We also collect non-personal information such as your browser type, IP address, and pages visited on our website. This helps us improve our website’s performance and user experience.
  • Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and provide personalized content. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for various purposes:

  • Order Processing: To process and deliver your orders, and communicate with you about your purchases.
  • Customer Service: To respond to inquiries, resolve issues, and provide customer support.
  • Marketing Communications: With your consent, we may send you promotional emails, newsletters, or offers about our products. You can opt out of marketing communications at any time.
  • Website Improvements: To analyze usage trends and improve our website and services.

3. Data Security

We take data security seriously. We implement industry-standard security measures, including encryption, to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist in processing payments, delivering products, or conducting marketing services.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new entity.

5. Your Rights

You have the right to:

  • Access Your Information: You can request to access or update your personal information at any time by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can unsubscribe from our newsletters or marketing emails by following the unsubscribe link provided in each email.
  • Request Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete such information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
📧 Email: oasisbites.ae@gmail.com
📞 Phone/WhatsApp